Privacy Policy

Last updated: February 25, 2026

This Privacy Policy describes how Compass Values collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. By using our website, you agree to the practices outlined in this policy.

Information We Collect

We collect various types of information to provide and improve our services. This includes personal details you voluntarily provide when creating an account, such as your name, email address, and any information you share during consultations or assessments related to values clarification and life alignment.

We also automatically collect usage data when you interact with our website, including your IP address, browser type, pages visited, and time spent on our site. Additionally, we collect information about your location (country level) to better serve users across Canada and customize content relevant to your region.

How We Use Your Information

We use the information we collect to deliver personalized values clarification services, send updates about new resources and programs, and improve our website functionality and user experience. Your data helps us understand how people engage with value-based living practices and tailor our offerings accordingly.

We analyze usage patterns to identify which aspects of our service are most valuable to users pursuing personal alignment and living in accordance with their core values. We may also use your information to respond to inquiries, provide customer support, and communicate important policy changes or service updates.

Data Protection and Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses encryption protocols and secure servers to safeguard sensitive data. However, no online transmission method is entirely secure, and we cannot guarantee absolute security of information transmitted over the internet.

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your data at any time by contacting us directly through the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. These tools help us remember your preferences, understand how you navigate our site, and improve functionality. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them).

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to access some features of our website. We do not track you across third-party websites, and we do not sell your browsing data to advertisers or marketing firms.

Your Privacy Rights

You have the right to access, review, correct, or delete your personal information at any time. Under Canadian privacy legislation, you may also request information about how your data is being used and with whom it has been shared. We will respond to all access requests within 30 days of receiving them.

If you believe we have misused your information or violated your privacy rights, you have the right to lodge a complaint with the relevant Canadian privacy authority in your province. We encourage you to contact us first so we can address your concerns directly.

Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We only share your data with service providers who assist us in operating our website and delivering our services, and these providers are bound by confidentiality agreements. Such providers may include hosting services, email delivery services, and analytics platforms.

We may disclose your information if required by law, court order, or governmental request. We will also share information if necessary to protect our legal rights or the safety and security of our users.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the “Last updated” date at the top of this document. Your continued use of our website following such changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: [email protected]

Phone: +1 604 738 5429

Address: 1247 Granville Street, Vancouver, BC V6Z 1M7, Canada